Archive for the ‘Holdfire’ category

Dharma DNS Changes

February 22nd, 2010

In an effort to keep up with our client’s growing needs, we have migrated from our old IP addresses to new IP addresses. 173.212.202.154 and 173.212.202.155 are now the new IP addresses for nameservers on Dharma.

We have also suspended the use of all previous nameservers except for ns1.holdfire.net, ns2.holdfire.net, ns3.holdfire.net and ns4.holdfire.net. Although some users on Orchid may still utilize orchid1/orchid2 for the time being as those have not yet been flushed out.

We are also in the process of making our hosting more transparent so that if you want to resell to your own clients with the Holdfire label attached to it, you will be able to do so. We’ll be straying from using ‘Holdfire’ itself on our reseller servers to allow you to have private label hosting for you and your own clients. More details will be made shortly.

Thanks!

Holdfire clients using Mint, disable mod_security

January 17th, 2010

We have currently changed around some of our mod_security settings on all of our servers and as a result have noticed a growing issue with Mint.

We receive the error “ModSecurity: Access denied with code 406 (phase 2). Invalid UTF-8 encoding: invalid byte value in character at ARGS:resource_title” from all instances of Mint on all of our servers. We looked into it and according to several posts on Mint’s troubleshooting forum, Shaun has recommended the user include an .htaccess file in the mint directory with the following which will disable mod_security for that directory only.

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
SecFilterCheckURLEncoding Off
SecRuleRemoveById 950801
</IfModule>

References:

Celebrating 4 years of service

November 23rd, 2009

This past October Holdfire celebrated it’s 4th birthday. While we were a little late on celebrating another year of business, we did manage to launch our new website. Along with our new website, we have decided to retire one of our shared plans and on of our reseller plans.

This decision was based on the lack of interest in the two plans removed as well as simplifying our selection for potential clients. While more options are great to have sometimes it can be too confusing–we’re going to keep it simple! And since we removed two plans we decided to “upgrade” the remaining packages with more disk space or bandwidth (or both.)

We also expanded in other areas and now offer the ability to purchase virtual private servers and dedicated servers. Each have three plans to chose from and give you the ability to customize them based on your needs. On either of the servers you can select your operating system, control panel and add the option for fully managed support. However, with our dedicated servers while there is a main setup, you can opt to add extra harddrives in any RAID configuration, order extra IP blocks, upgrade/downgrade your main harddrive, and of course opt for other add-ons available.

You may see some bugs here and there with our website and other products (forum, blog, support area) but we’re trying to squash them as we see them. If there’s something we’ve missed, send an email or support ticket letting us know–it’s greatly appreciated!

Chirp – Server Migration

September 5th, 2009

Chirp has been our main (shared) server for over two years now, and has served us quite well. However, in the last few months I have noticed that the server specs are no longer providing the quality of service that I expect for Holdfire. Server loads average 1.5 or higher on a daily basis, and when I’ve accessed cPanel throughout the day, I notice in increase in wait time for it to load.

Because of this we have deployed a new server to replace Chirp. As we have many clients on Chirp, we will only be migrating accounts on certain days. To organize this process as best we can, we will only migrate via alphabetical order per day. A-G will begin migration on Sunday September 6th, H-N on Monday September 7th, O-U on Tuesday September 8th, and V-Z on Wednesday September 9th.

When your account has been migrated over in full, you will receive a new account details email which will include new nameservers, and the new server IP address. The chirp nameservers will remain in effect (although will be pointing to the new server on 9/10) until September 20th to allow all users time to change them. After this they will be deactivated and if you have an account still using these nameservers, the domain will be unable to connect properly.

If you have any questions about our migration, please submit a support ticket.

Free .com domain with annual purchase

July 23rd, 2009

It has been quite some time since we’ve had a promotion here at Holdfire. We decided to go ahead and change things up a bit since the summer has been quite placid. With any annual order, you receive a fee .COM domain name (or transfer) with your purchase.

To receive your free domain, simply chose any shared or reseller package from our order cart, then enter in your desired .COM domain. You will then be taken to the package description page where you will select annual from the billing options.

Voila!