Chirp has been our main (shared) server for over two years now, and has served us quite well. However, in the last few months I have noticed that the server specs are no longer providing the quality of service that I expect for Holdfire. Server loads average 1.5 or higher on a daily basis, and when I’ve accessed cPanel throughout the day, I notice in increase in wait time for it to load.
Because of this we have deployed a new server to replace Chirp. As we have many clients on Chirp, we will only be migrating accounts on certain days. To organize this process as best we can, we will only migrate via alphabetical order per day. A-G will begin migration on Sunday September 6th, H-N on Monday September 7th, O-U on Tuesday September 8th, and V-Z on Wednesday September 9th.
When your account has been migrated over in full, you will receive a new account details email which will include new nameservers, and the new server IP address. The chirp nameservers will remain in effect (although will be pointing to the new server on 9/10) until September 20th to allow all users time to change them. After this they will be deactivated and if you have an account still using these nameservers, the domain will be unable to connect properly.
If you have any questions about our migration, please submit a support ticket.