Dharma downtime due to dead mobo

Dharma’s motherboard unexpected died on us earlier this morning with no hint that it was going to stop working. Since we house our servers in a datacenter, we do not always have immediate access to them. There was a long delay with having the motherboard replaced which results in Dharma being down for more than 60 minutes (which is our own SLA we have from our provider.) Unfortunately there was nothing we could have done to sped this up as our provider did not have any extra motherboards for our specific server processor on hand. As a result they went out of there way to purchase a new mobo and as such was the reason why our server was down for several hours this early afternoon.

For those of you that contacted us via support ticket or Twitter during this issue, you will receive a month of free hosting.

Also as a result, we are working on our new newsletter system that will be sent to our clients. We will be organizing our clients by servers: Flame, Dharma, Orchid and general. We do realize that some people do not stick through with Twitter and/or our blog and would prefer to be emailed on notices such as the aforementioned and anything in the future. Be not afraid we know your want for this and we are working on this immediately! :)