In order to ensure that each shared and reseller client receives equal quality of service from the server they are housed on, there are limits in place for resource usage. These limitations will ensure that no single client can utilize more CPU than another, RAM than another and various other processes.
We actively monitor our servers' services for accounts that utilize more than the allotted services.
Processes
- May not utilize in excess of 20 seconds of CPU time.
- May not consume more than 16 MB of RAM.
- May not exceed more than 64 open files at any given time
- May not exceed more than 5 simultaneous processes
- A cron job should not execute more than once every 15 minutes.
- May not execute a script/binary that forks in a way to create a fork bomb.
- Programs may not run in the background or listen on a network port. If you require a bot, service and/or daemon, you will need to upgrade to a dedicated server.
Databases
- May not exceed 15 concurrent MySQL connections
- Each database is restricted to a maximum 3GB of space
- May not execute more than 2,000 database queries per hour
- May not execute more than 1,000 database changes (insert, update, delete) per hour
- May not remotely connect to databases
Emails
- Outbound emails are limited to 100 per hour
- POP connections are limited to 60 per hour
- IMAP connections are limited to 60 per hour
- SMTP connections are limited to 500 per hour
- May not send files in excess of 25 MB via email
Failure to comply with any of the aforementioned terms are grounds for an account suspension and/or terminations. We reserve the right to remove any account without prior notice, however, you will receive a notification from My.Holdfire if a suspension has been placed on your account(s).
